Account security

Turn on two-step verification with an authenticator app, keep your backup codes, and sign in with fingerprint or Face ID.

Two ways to make your account harder to get into, under Profile → Security. Both are optional.

Before either is added, Confirm it is you asks for the 6-digit code we email you (or, with two-step verification on, the code in your app). Every change is emailed to you; if it was not you, open Security and check at once.

Two-step verification

After the emailed code (or Google), you also enter a 6-digit code from an authenticator app on your phone, such as Google Authenticator.

  1. Tap Turn on two-step verification and enter the code from the email.
  2. In the authenticator app, scan the QR code (or copy the key below it into the app).
  3. Type the 6-digit code the app shows and tap Turn on. Your other devices are signed out.
  4. Keep your 10 backup codes: tap Copy all or Download. They are only shown this once.

A new device asks for the code in the app. Leave Trust this device for 30 days ticked and it will not ask again; untick it on a shared computer.

To turn it off, tap Turn off two-step verification and enter a code from the app or a backup code. Lost both? Send a request through Feedback with the email you sign in with.

Fingerprint / Face ID / screen lock

Sign in by unlocking your device, with no emailed code and no two-step code.

  1. On the device you want to use, tap Add this device, confirm it is you, and follow your device's prompt.
  2. Next time, tap Sign in with fingerprint / Face ID, or tap the email field and pick the account your device suggests.

You can Rename or Remove any device in the list.